We know your time is valuable. We work very hard to make sure our deliveries are made on time. It's rare for a delivery to be late, but when an unavoidable delay does happen, you'll receive updates to prevent any additional inconvenience. We'll make sure to work out a new delivery time that fits your schedule.
Your safe will be delivered in a truck that does not advertise the fact that you now have a safe in your home. This prevents would-be thieves or nosy neighbors from knowing your business. The truck will feature only markings that are required by law to operate it.
The crew delivering your new safe is fully experienced in knowing how to move a safe and will do their best to deliver and install your safe to your chosen location. They will arrive with all the equipment needed to bring your safe into your home without causing damage to your floors and walls. The crew will treat your home and property as if it were their own. Once the job is done, the crew will clean up all packing materials and any debris from the installation.
We always recommend that you bolt down your safe for security and safety reasons. We offer this service for a small fee. Ask us about having your safe bolted down when we discuss delivery. The only time this cannot be done is if you have a post-tension foundation. If you have this type of foundation, it's too risky to drill into the concrete because of the risk of hitting a cable. This could cause serious injury or even death, in addition to a very expensive repair bill.
Once your safe is installed, our crew won't just hand you an owner's manual and leave you on your own. The delivery crew will make sure you know how to work the combination lock or how to change the numbers on your safe's electronic lock. They will go over any important operational instructions you might need to start using your safe right away.